This cookie policy outlines how KCB Group Plc (KCB Group), and its subsidiaries and entities use cookies, pixels, and similar technologies (together “cookies”) on our websites and mobile banking applications ("Apps"), and your choices in this regard.
By using our websites and/or our Apps, you agree to our use of cookies in accordance with this cookie policy. If you do not agree to our use of cookies, please disable cookies on your computer or other devices (by navigating to "Managing your cookies preferences" section on your browser settings)
Cookies are small text files which are stored on your computer, mobile or other device when you first visit a website, containing the details of your browsing history on that website. When you return to websites – or visit websites that use the same cookies – they recognise these cookies and therefore your browsing device.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
In this policy, 'cookies' can also mean similar tracking technologies that collect data while you use our websites and mobile apps, and when you receive, open or respond to emails we send you.
We use cookies for the following
We will not sell or distribute cookie information without your prior consent. If you are concerned about your data, you have the right to require us to correct any inaccuracies in your data free of charge.
Note that if you follow a link from our website to another website, the owner of the other website will have their own privacy and cookie policies for their site. Please check the relevant third-party website for more information on their use of cookies.
1. Session cookies
These are cookies are created temporarily in your browser's subfolder while you are visiting a website. These cookies expire and are automatically deleted when you close your internet browser.
2. Persistent cookies
They remain in your browser’s subfolder and are activated again once you visit the website that created that particular cookie. A persistent cookie does not expire when you close your browser, it remains in the browser’s subfolder for the duration period set within the cookie’s file.
3. Performance cookies
These are cookies used specifically for gathering data on how you use our website e.g., which pages of the website are visited most often, or if you get error messages on web pages. These cookies monitor only the performance of the site as the user interacts with it. These cookies don’t collect identifiable information on visitors, which means all the data collected is anonymous and only used to improve the functionality of a website.
4. Third party cookies
Third-party cookies are installed by some of our third parties with the aim of collecting certain information from web users to carry out research into, for example, behaviour, demographics or spending habits.
5. Functionality cookies
Functionality cookies allow KCB Group websites to remember the user's site preferences and choices they make on the site including username, region, and language. This allows the website to provide personalized features/ products if you share your location. They are anonymous and don’t track browsing activity across other websites.
You can choose to block, delete or disable cookies as your browser or device permits. As cookies are often used to enable and improve certain functions on our website, please note that if you use your browser settings to block, delete or disable cookies some features and functionality on our website will be affected, or you may not be able to access some parts of the website. To enable or disable cookies, follow the instructions provided by your browser.
Please note that successive visits to our websites after disabling cookies will be welcomed with a request to have our website save cookies on your internet browser.