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The policy covers the employer against loss of money and/or stock through dishonest acts of employees. In this policy the insurance company undertakes to compensate the client in respect of loss of money or other goods and property caused by the fraud or dishonesty of the employee.

Fidelity implies the faithful or loyal performance of a duty and a fidelity guarantee policy is an insurance against the results of dishonesty or disloyalty, both of which stem from a lack of fidelity.

Fidelity guarantee may be bought by any organization or person who may suffer as the result of the dishonesty, failure in the loyal performance of duty or, in certain cases, collusion between several employees.

Documents/action required for Fidelity Guarantee claims:

  • Notification of incident to the police
  • Claim notification to the Insurance agency/company to facilitate the appointment of a loss adjustor
  • Suspension or arrest of the suspected culprits or employees
  • Duly completed Claim form and give particulars of the claim and necessary evidence.
  • Reference letters from previous employers for suspected employees
  • Details of terminal dues to suspected employees
  • Copies of letter of appointment, letter of suspension or dismissal, employee’s National Identity card
  • Statements from the suspected employees
  • Statement of the employee’s immediate supervisor on how the loss occurred
  • Detailed computation of loss
  • Police abstract report



  • All institutions/companies that handle cash and employ Cashiers and accountants e.g. Banks, Schools, supermarkets, petrol stations, hardware shops
  • All institutions/Companies that employ sales persons and handle stock and cash collections
  • All institutions that have employees in record keeping, computer operators and purchasing


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