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Professional Indemnity Insurance also known as errors & omissions (E&O) Insurance, is a form of liability insurance that helps protect professional advice and service providing individuals and companies from bearing the full cost of defending against a negligence claim made by a client, and damages awarded in such a civil lawsuit.  A professional is a person who has acquired specialized skills as a result of understanding training and as a result, a higher degree of care is imposed on one by the law.

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From the client

  • Claim notification to the Insurance agency/Company to facilitate the appointment of a loss adjustor.
  • Duly completed Claim form and particulars of the claim and necessary evidence

From the insurance company

  • Investigators report or the preliminary reports.
  • Appointment of defense lawyers.
  • Court judgement or out of court agreement
  • Computations of the compensation payable.
  • Settlement cheque directly to the third party advocates
  • Enforcement of subrogation rights, if any.

The scope of cover available under this policy includes the following, some of which have to be purchased at additional cost:

  • Breach of professional duty.
  • Defamation.
  • Loss of documents.
  • Breach of confidentiality.
  • Dishonesty.
  • Disciplinary hearing.

Professional Indemnity Insurance usually provides cover for:

  • Compensation and/or claimant’s costs pursuant to an award or judgment against the insured
  • Settlements negotiated by insurance company and consented to by the insured
  • Settlements negotiated by the insured but only with our prior written consent of insurance company
  • Claim expense
  • Inquiry costs


Any individual or organization that provides professional work and services requires Professional Indemnity Insurance.A  Examples of professionals covered include lawyers, valuers, architects, engineers, auditors, medical practitioners, pharmacists, insurance brokers, etc.


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